What happened in User Research this week? (Aug 10)
USERWEEKLY is your weekly email to understanding what is happening in user research. It's the best way to keep up on trends, methodologies and insights across the industry. It is written by me, Jan Ahrend. Each week I go through content from mainstream media to small blogs to capture the pulse of our community and answer a simple question: What mattered in User Research this week?
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This Week's Highlights.
Careers in Research & Research Operations Report
Team ReOps shares findings from the 2020 ResearchOps Community Census. 💎 Experience > Education, Subject-specific > non-subject-specific studies. The five important university subjects for a research career. Technical and soft skills are valued. Research Ops needs a wide range of skills. Medium
Research Roadmaps: A Tactic for Greater Org-Wide Alignment (Template Included)
Nikki Anderson describes how building a clear and shareable roadmap of your research efforts can help you better prioritize your work and drive impact. 💎 The benefits of a research roadmap: Showcasing current and future capacity, being transparent about the prioritization of work, providing clarity around what researchers do, highlighting potential improvements, demonstrating the impact of user research. Key components of a research roadmap. dscout
Make Every Step of Your Research Process More Efficient: Advice for Solo (or Bandwidth-Low) UX Researchers
Nikki Anderson shares tips for small teams looking to make a big impact with tight turnaround times. 💎 Organizing and time management. Create a roadmap and a backlog. Set up your calendar for success. How to handle Intake, Planning, Recruiting, Conducting, Sharing and Scaling. dscout
Methods.
- Approaches and considerations to Tagging and Taxonomies with Caitlin McCurrie and Liz Ross.
- Surveys - The Life-Blood of Quantitative Insights? By Emily James.
- Getting the most out of surveys by managing bias. By Jason Stockwell.
Approaches.
- The impact of the Covid-19 pandemic on UX research practices by Maria Panagiotidi.
- What technology needs to learn from behavioral science by Ellie Jacobs and Alexander Holmes.
- The role of Artificial Intelligence in insight innovation Part 1 & Part 2 by Crispin Beale.
- Trauma-informed design research - practices that help not harm. By Jax Wechsler.
Impact.
- What is the "right" problem to solve?. By Eduardo Hernandez.
- How to collaborate between Customer Success and Product Teams to ensure a successful product launch by Kate Villanueva.
- Why does your startup need a UX Researcher? By Anagha Varrier.
Personal growth.
- How to avoid being intimidated by Quantitative UX metrics by Christopher Wong.
- "Important lessons I learned in my first year as a User Researcher" by Tom Smee.
Opinions and Experiences.
- What does public engagement with academic research mean in an increasingly polarised society? By Mark Carrigan.
- The Real Value of UX Research by Jonathan Devine.
- "Interviews and my learnings" by Anirudh Nagraj.
Insights.
- Network Analysis of a Fishing Community in Japan by Chisaki Fukushima.
- Purchasing decisions of IT decision makers by Sam Gutierrez.
- 5 surprising sentiments surrounding the Tokyo Olympics by Abigail Matsumoto.
Refreshers.
- Qualitative usability testing, a study guide by Kate Moran.
- Data sampling collection types and when to use them by Jason Stockwell.
- A Software Engineer's perspective on A/B Testing by Mohamed Adel.
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Articles > Video > Audio > Upcoming > Tools
Video of the Week.
Brendan Jarvis interviews Laura Faulkner who gives a passionate and practical overview of how to frame decision risk, develop better stakeholder relationships, and do research that matters YouTube.
Articles > Video > Audio > Upcoming > Tools
Audio of the Week.
Caroline Jarrett shares insights and tricks on how to create surveys 'that work'. (Soundcloud)
Articles > Video > Audio > Upcoming > Tools
Upcoming Events.
Flex Your UX: A Qualitative Research Summit
📅 Friday, 10 September, 2021. 11am - 6:30 PM CEST
🧠 Michele Ronsen, Janet Standen, Kelsey Segaloff and many more.
QRCA is is a full day of UX research learning with the goal to help attendees work out new ways of thinking, ways to grow their career, new skills and tools, inclusive research practices, and connections with the research community. Tickets ($25)
Articles > Video > Audio > Upcoming > Tools
This week in Tooling.
🎈Dovetail is launchings Stories: A new way to curate, share and collaborate on research and transcriptions are now available in 28 languages 🎈Aurelius have launched a range of new features including Zoom, Zapier and Jira integrations, improved transcription accuracy, cross project insights and more.
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