🗞 Advice for getting back into in-person research

Articles > Video > Audio

🎉 Articles of the Week.

Get the best of both worlds with a hybrid team
Running an unembedded team in UXR gives you the capabilities to have rigorous standards and run more lean. Here's how you can approach it, no matter your current team makeup. Cori Widen 04/12

8 Safety guidelines for in-person research: how to protect yourself and participants
In-person research is back. Here are 8 safety protocol tips to help protect both researchers and participants during in-person sessions. Rachell Lee 04/09

Use body language to strengthen your UXR interviews
What is often a subconscious act can have unexpected implications on your research. Here's how to use body language to everyone's advantage. Nikki Anderson-Stanier 04/12

54 templates for user personas, jobs to be done & other mental models
No user is the same—but these mental model templates can be reused over and over again to clearly and efficiently visualize user insights. Lizzy Burnam 04/10

How to engage stakeholders in research for better outcomes
Having invested stakeholders can make or break all of your work. How do you cultivate great relationships for many projects to come? A study was conducted to find out. Karen Eisenhauer 04/10

🤖 AI in UXR.

ChatGPT cannot do user research
ChatGPT is being touted as a tool for generating user personas quickly, but it's not actually analyzing user data. It's a language model that generates responses based on information it finds online, and its personas are pure fiction. Relying on ChatGPT to create fake personas is worse than having no personas at all. There are 5 use cases for UXR it should be used for instead. Jason Godesky 04/12

ChatGPT in user research — an exciting collaboration or a dangerous temptation?
User research is an empathetic discipline that puts humans at the centre of the practice. Can tools that claim to replicate human behaviours like ChatGPT augment or hinder the practice? What are the situations where computational efficiencies can boost the process of user research and what are the safeguards needed to make the most of the algorithm?. Yovani Umavassee 03/30

Sentiment analysis supercharged: ChatGPT’s groundbreaking performance
According to a recent study, ChatGPT vs. Fine-Tuned Models ChatGPT, the groundbreaking AI model, is making waves in the field of sentiment analysis. It not only rivals fine-tuned models like BERT but also shows promising potential for various applications. Cezary Gesikowski 04/13

Is Artificial Intelligence (AI) the future of research?
While AI can provide sophisticated insights into user behavior and preferences, human researchers are still needed to supplement, elevate, and augment what AI tools can do. The article suggests using AI in ways that amplify the efforts of good human researchers to make research more insightful, unbiased, efficient, and ethical. James Friscia 04/13

I tried out SyntheticUsers, so you don't have to
Using AI as a replacement for interviewing actual users is a brilliant idea if you want to look like you made an effort, but are really looking to fill the page with superficial, stereotyped bullshit. Niloufar Salehi 04/08

Articles > Video > Audio

🎥 Video of the Week.

Boosting user research impact by Steve Portigal
Steve Portigal talked about how organizations can operate user research programs with greater maturity, engaging stakeholders to maximize influence and impact. YouTube 04/07

Articles > Video > Audio

🔉 Audio of the Week.

The power of atomic research
Maintaining a huge insights repository can be overwhelming. It’s even more difficult to extract the right insights from research findings. Atomic research is an approach developed concurrently by Tomer Sharon and Daniel Pidcock to manage and break down research knowledge to their smallest modular form. Spotify Apple 04/12

Happy Researching,
🗞 Jan